Frequently Asked Questions
What are the payment rules for ordering online?
All orders placed through my website must be paid for in full at the time of ordering. I accept immediate payments via my secure checkout gateway. Orders will not be dispatched until clear funds have been received in full. If a payment is delayed, pending or fails to clear within 24 hours, the order will be automatically cancelled and the items returned to stock.
Do I have to remove jewellery before any treatment starts?
For the comfort, safety and best results of your treatment, I kindly ask clients to remove jewellery before their massage or facial whenever possible. Sometimes a fine chain, necklace or bracelet etc can interfere with treatments causing discomfort and by removing your jewellery it prevents oils, creams and products getting onto your favourite pieces.